Determined to get the best outcome for me
When I put the sale of my property in the hands of Margy Devine it was nearly eighteen months ago. During this time she has never 'missed a beat' where keeping me informed was concerned. No easy task; as I lived interstate for the first six months and then relocated overseas.
Margy was in constant contact with me via email and I soon discovered how competent and knowledgeable she is in managing a property sale. I put my unit on the market because six months prior to this,my husband passed away and I needed to tie up my financial affairs in Australia. We had been married for fifty years and during this time, I had left the financial side of the marriage up to my husband. So, it was with a certain trepidation that I placed the sale in the hands of someone I did not know. In time I grew to have confidence in Margy and in her skills and ability to do the best she could for me. A wonderful, friendly rapport sprang up between us; as emails were exchanged about the sale, which included genuine queries on how my life was faring with my mammoth job of selling up and moving to live with one of my sons. I came to realise that I was not just a name and number in Margy's file; but a person she was really interested in and determined to get the best outcome for.
Margy's flawless P.R. ability put me at ease immediately and her constant updates left me in no doubt that I was in capable hands. The final negotiations were lengthy and complicated, due to my now living O.S. However, through it all Margy was there, liaising with lawyers and conveyancers and keeping me informed.
I can say that I had every confidence in Margy throughout my business dealings with her and would not hesitate to recommend her in similar circumstances.
- M. Gaal
Very personable agent who sells well
Margy has made our purchase of units in Wodonga so easy we ended up buying two instead of just one. She has attended to our needs well as interstate buyers and been a lynchpin in the settlement process, keeping us informed as it proceeded. Her rentals team have also been very attentive and efficient. Well done.
- Jennifer C
Peace of Mind
" I've only known Tayla to be competent, friendly, reliable, honest and approachable. I cannot thank her enough for the peace of mind I have knowing that she is an advocate for both my tenant and myself."
- E Van Ash
Sell Buy Rent (SBR) have looked after my rental property for the past year. During this time they (and in particular my Property Manager – Trent Mann) have provided a service that has been phenomenal. My requests have been responded to within 24 hours; they have cared about my tenants and have ensured my property has been well looked after. Communication with me is constant and the administration burden taken off me. At one stage I was in 2 minds as to sell or keep it on the rental market. Heidi’s advice was prompt and spot on. Again, I didn’t have to wait for the advice and at no time did I feel pushed or being “marketed to”. Much appreciated Heidi, thank you.
No doubt many prospective property owners have a lot of angst over finding a great property manager let alone great tenants – SBR are the ones I recommend on both counts. They get to know you and your property and provide personal & professional advice and service. Thank you Trent – you’ve been a gem.
Communicative, supportive and hassle free.
I found Kristy really communicative and supportive. She answered all emails promptly and was lovely to deal with which made the process of renting in a new city extremely easy and hassle free. Very, very professional.
- R. Claughton
Best experience yet
We have all had different experience with a number of real estates but Kristy has provided me with the best experience yet, simply just from the beginning when giving me a call and letting me know that I would know the
outcome of my application in a day or so. She has been easy to talk to and whenever a problem has arises she has contacted me immediately and has been resolved within the day.
- I. Barbaro
Attention to detail
I was very apprehensive going into it, was worried about finding ‘the right tenant’. Trent took care of all the worry for me, from our first meeting to the final signing of the lease was a breeze. His attention to detail is second to none. If you are looking for someone to go that extra mile look no further than Trent Mann from sellbuyrent.
- V. Hartwig
Go above and beyond
Trent Mann does a wonderful job as my property manager. I believe people are very quick to complain but never to compliment, hence this email. Trent has excellent communication skills and nothing is ever a problem for him. His can do attitude is definitely his best quality and I have full confidence that he will have it resolved any issue quickly. No task is too great for Trent he really does go above and beyond, and sometimes even steps out of the roll of property manager and into the role of builder, plumber, electrician or handyman to make sure that he has attempted to solve the problem himself to maximise my return before sending in the professionals. sellbuyrent is very fortunate to have Trent, I am very lucky to have him looking after my investment with such care and diligence.
We have no hesitation in recommending Heidi, Margy and the SellBuyRent team for all areas of property management. Their support, consideration, patience and dedication to selling our beloved family home was second to none. We can't thank the team enough for their hard work and dedication. It certainly made the experience of selling our first home a less daunting experience, as we always felt well informed and in very capable hands. Thank you Heidi, Margy and the SellBuyRent team!
- Nick and Lauren
Best Agent on the Border
Whether you are considering selling or purchasing a property listed through Heidi of Sellbuyrent, you will not be disappointed with the level of service you receive. Heidi and the team at Sellbuyrent, will walk you through the whole process, giving clear instructions and they are only a phone call away if you have any queries. We could not be happier with the ease in which our recent home purchase was conducted. Thank you Heidi and the team for making such an overwhelming experience a pleasant one.
- Brian and Michelle
Dedicated and outstanding
Dearest Heidi, Thank you so much for being so wonderful and helpful to us. Your dedication has been outstanding and greatly appreciated.
- A. & J. Rogers
To Heidi, you couldn't possibly have done anymore to help me with my purchase. The level of communication I received from yourself, made me so comfortable throughout the sale, Thank you very much
- J. Bloom
Above and beyond the call of duty
Heidi, Thank you so much for all your help you have given us. It certainly went above and beyond the call of duty. We are most grateful and when we move to our new home please fell free to call anytime for a cuppa. Love and best wishes
- K. & J. Smith
Living 300km from Wodonga, your regular updates by phone and e-mail were terrific
Dear Heidi, I’d like to say a big thank you for taking care of the sale of my unit. For someone living 300km from Wodonga, your regular updates by phone and e-mail were terrific and your professionalism and phone manner is first class. You were an absolute pleasure to do business with and I wish you all the best for the future. Thanks again.
- R. O’Keefe
Keep doing what you're doing
Dear Heidi, thanks for making the sale very easy, your guidance and experience allowed me to exceed my expectations. Keep doing what you're doing and i'm sure your agency will continue to grow.
- B. Allen
Professionalism, honesty & humour
We felt as if we were Margy's only clients. She dealt with us at all times with professionalism, honesty & humour. It was a pleasure!
- J. & C. Miller
Professional real estate service
Margy, we would like to express our thanks to your professional real estate service. Thank you!
- L. & C. Novak
Excellent communication. Professional & pleasant in discussions and negotiations.
- P. Ohlin
Kristy Blair is the property manager you have been looking for
To my fellow landlords, Kristy Blair is the property manager you have been looking for. She has gone above and beyond to make sure my investment properties have been looked after in Albury. I have investment properties across three different states, and if I could, I’d have Kristy managing all of them. I trust her and I’m very grateful to her for her efforts as my investment property manager. Do yourself a favour and give her a chance to impress you too.
Diligent, professional and decent agent
I just want to give a huge shout out for Tayla McMahon. I have dealt with many agents over the years and never have I had such a diligent, professional and decent agent like Tayla. From finding a new tenant at a price that well exceeded our expectations, to managing a fairly significant issue arising in the block we purchased in, Tayla handled everything and everyone with dignity, professionalism, honesty, timeliness and all with a sense of humour. Tayla looks after our tenants as well as ourselves – a hard balance to get right. Her communication skills are excellent. I am so over the moon that we found Tayla and SellBuyRent. If I could snaffle her for my own agency I would!
- C. Cruden
This decision was one of the best I have ever made
In August 2014 I purchased a property in Wodonga. This property was run down. Part way through renovations, I contacted a number of Rental Agents from different Real Estate Agencies. Trent stood out from the rest with his enthusiasm, and while he and the other Agents all valued the property the same, the others appeared negative to the valuation of my property. Trent’s attitude was full of confidence, with an open mind, and readily offered small suggestions to increase interest in my property. This was my initial reason for choosing Trent as my Property Manager. This decision was one of the best I have ever made.
- J. Brumby
Blown away by their professionalism and how attentive they were
I have had a lot of dealings with real estate agents over the years – being one myself. Most agents are dreadful. I have been so excited to find sellbuyrent – what an amazing group of agents – from Margy in sales to Tayla in rentals, everyone has gone above and beyond to help us with our purchase of an investment property. Blown away by their professionalism and how attentive they were as well as get the results we were after. What an awesome crew!
- Carolyn & Simon
Looks at all the attention to detail!!!
I have been buying, selling and renting properties for 20 years. In those years I have dealt with many real estates, however Heidi and her team at Sell Buy Rent is absolutely the best agents out. Why you ask? They are professional, get the job done, awesome to deal with, listen to you, know the market, understand the process, and what can go wrong and how to make it right. Looks at all the attention to detail!!! Down to all the little things. Heidi is leading the way and is a great example of how all Real Estate agents should be doing business; Heidi and her team are an absolute pleasure to deal with.
- D Ross
So helpful in terms of making sure the property is well maintained
Kristy has excellent communication skills and nothing is ever a problem for her. She has had a tricky tenant to deal with at my unit and I have admired how tactful she has been with the tenant who has now stayed and not complained for a while. Kristy is in the process of tenanting my recently purchased property and has been ever so helpful in terms of making sure the property is well maintained and up to the standard she expects which are in parallel to my expectations. She has found the type of tenant I was looking for very quickly.
- E. Webber
Perfect for us
Dear Heidi, We thank you so much for giving us the opportunity of purchasing our home prior to it going on the market, it’s perfect for us. You have been so kind and extremely obliging, don’t ever change your approach—you are so good at what you do.
- R. & K. Bruton
Credit to your firm
Heidi, Jole and myself would like to thank you for the fantastic service that you have given, you’re very honest and very professional. It’s been a great journey for us and BIG thank you to YOU. You are a real credit to your firm.
- J. & L. Styles
Thank you for all your patience and great people skills
To Heidi, Thank you for all your patience and great people skills. We both appreciate all you did for us, it was just the place we we’re looking for.
- D. & T. Ottaway
Warmth, integrity and a genuine care for your client
Dear Heidi, I couldn’t resist this card. I hope you can take time out, drink a glass of champaign, eat a chocolate and give yourself a big congratulatory rest for doing a job so well with warmth, integrity and a genuine care for your client. You will always be remembered with the highest regard.
- P & J. Mathison
Dear Heidi, Thanks for your wonderful assistance in selling mum’s unit, and so quickly. It has been a pleasure to deal with you.
- N. Barrett
Clear and informative
Margy was very clear and informative with the process of selling the unit. I was kept informed regularly of what was happening. Very pleased.
- J. Jones
Professional and on the mark advertising
To Heidi, Thank you so much for the professional and on the mark advertising approach to selling my home. You were on the ball and never gave up. Well Done.
- D. Reardon
From guidance counsellor to personal assistant, you have been amazing
Dear Heidi, Thank you so much for all your help and support over the last few months. I couldn’t have done it without you. From guidance counsellor to personal assistant, you have been amazing and we love you.
- N. & O. Robertson
A big thank you
To Heidi, A big thank you for all your help with selling our house and after sale service.
- J. & G. Cannon
It was a tough sale but you handled it with class and professionalism
To Heidi, thank you so much for listening to and understanding our needs. It was a tough sale but you handled it with class and professionalism.
- N. & L. Cleaver
Professional and awesome to deal with
I have been buying, selling and renting properties for 20 years. In those years I have had dealt with many real estates, however Heidi and her team at Sell Buy Rent are absolutely the best agents that I have worked with, why you ask? They are:
2. Get the job done
3. Awesome to deal with
4. Listen to you
5. Know the market
6. Understand the process, and what can go wrong and how to make it right
7. Attention to detail, right down to all the little things
Heidi is leading the way and is a great example of how all Real Estate agents should be doing business; Heidi and her team are an absolute pleasure to deal with.